It is highly important to understand the importance of taking McDVOICE Online Survey. On the other hand, knowing the process of participating in the survey is inevitable because everything lies in it. Actually, McDVOICE Survey is beneficial for both customer and the company (McDonald’s). Any McDonald’s customer with a valid bill copy of their recent visit can take part of the survey to rank their favorite thing (food/service) in accordance with their personal experience.
MCD will collect the feedback from all the customers to analyse their company performance in various sections such as variety of food, taste of the food served, quality of the service, etc. At the end of the day, McDonald’s will use their users feedback to improve their companies performance in whatever section they are not up to the mark. In return, every customer who bought food and took part in the survey will get an assured benefit of food coupons, free burgers in their next visit to the store.
Are you ready to share your experience and get rewarded with a mind blowing free burger and an assured coupon that you can use in your next visit to the McDonald’s store?. Then, you must know how to participate in the mcdvoice online survey because it will be easy for you to get in if you can understand what type of questions that you are going to face and answer.
Prerequisites for the McDVoice Online Survey
It’s important to know what are the requirements that you need to have in order to go through the mcd online survey. This section will help you know what are the requirements and constraints that you must meet to take McDonald’s online survey. Since this survey is only meant to help the company improvise their service, staff support, quality of food, there won’t be any irrelevant tasks for you.
Make sure to provide your genuine feedback to the company however you will get a free burger or a discount coupon code to redeem.
- Valid Bill Copy of McDonald’s: This is a mandatory requirement and without a valid copy of bill that you have got for the for the food ordered for dine in or parcel at McDonald’s, you cannot take participate in the mcd voice survey. A bill copy is only valid if that meets all the conditions mentioned below.
- Bill copy should be of the same country.
- It must be of your recent visit.
- Bill must not be older than a week (7 days).
- It should not be redeemed already.
If you have a bill that is already redeemed, you cannot participate in the survey.
- Active Internet Connection: It may not look like a valid prerequisite for your eyes but you need to have a stable internet connection to carry out the survey process. Without a stable connection, the survey might be disconnected and as a result, you might end up not finishing and getting a reward for the survey that you have gone through.
Better use mobile hotspot because the house wifi connection may get disconnected if the power is cut. If you have a public wifi connection, it’s a much better option I guess.
- Personal Computer/Laptop/Desktop (or) A Smartphone with adequate battery level: Since this is an online survey, you need to have a smartphone or a computer with a stable internet connection. Without a laptop or a smartphone, you cannot take part in the mcd voice online survey.
Those are the must have requirements that you need to have in order to complete the survey. You cannot complete the survey without any of them so, make sure you have a valid bill copy, gadget and an active internet connection.
What Type Of Questions You Will Get In McDVoice Online Survey?
This is a survey which is completely and only based the quality of food, service and the support of the staff. So, you don’t need to prepare yourself to answer the questions. McDonald’s expects the genuine and a true feedback from their customers and not the best answers to be precise. So, try to answer the questions that you have got in the survey based on your own personal experience be it a negative or a positive feedback. The questions are based on the following sections,
- Quality & Taste Of Food: This is the first and foremost topic on which you will be getting questions in the survey. Because, McDonald’s always tries to provide the tasty and quality food to it’s customers. But they always try to get the opinion of their customers since the food is being prepared by the kitchen staff and there is a possibility of mistakes. So, whenever there is any dissatisfaction from their customers, MCD will look into it and improves the quality and taste of the food to satisfy their customers.
- Quality Of Service: This is again one of the most important factors for any food company like McDonald’s. In this section, you will be getting questions related to the quality of service such as was your order placed correctly and served on time?, was your order delivered on your table on time?, etc.
- Cleanliness & Ambiance: You will get questions related the cleanliness of your table, surroundings, washrooms and other stuff such as furniture and waiting hall, etc. MCD Voice Survey will also have questions related to the ambiance of your store which includes the music, fragrance, etc.
- Behavior Of Staff: McDonald’s always strives to select the well disciplined employees from kitchen section to billing table and servants. If you feel any of them are not responding to your queries or if you have any problems in the store that are not resolved by the staff of mcd even after reporting, you can mention it in the mcdvoice online feedback survey.
What You Will See On The Homepage Of McDVoice.com Official Website?
Nothing much, you will see a decent home page where a company logo will be at the top left corner and a tagline “Customer Satisfaction Survey” will be at the top right corner of the window.
Right below that section, you can change the language to Spanish (Espanol) or to English. There are no other languages available but you can translate the page using the default google translator on your chrome web browser for your convenience.
A welcome message is displayed at the left portion of the browser window wherein the example of receipt with a survey code is displayed at the right portion.
How To Participate in McDonald’s Online Survey in 2020?
As already stated above, you can participate in the survey if you have valid bill, a computer or a phone and an internet connection. Follow the step by step instructions shared below in order to finish the survey without any disconnection problems, etc.
- Head over to the official website of mcdonald’s survey, www.mcdvoice.com on your phone or laptop.
- Make sure to clear the browser cache to avoid page loading problems.
- Take the bill copy of the most recent purchase at mcdonald’s store onto your hand.
- Enter the 26 digit survey code on the home page, in the desired fields.
- Tap “Start” to rate the quality of food, service and other things such as ambiance, staff behavior, etc.
- At the beginning, you will be asked to choose your order type between Carry Out, Drive-Thru, Dine-In. Select the type of order from that screen and then, tap “Next”.
- On the next screen, you will be asked to choose your overall experience at mcdvoice.com.
- The next question would be based on the friendliness of the crew, the ease of placing your order, taste of the food, quality of the food, etc. Choose your satisfaction between Highly Satisfied to Highly Dissatisfied or anything in between.
The next question will be on the cleanliness of the restaurant, temperature of the food served for your bill, the overall value that you have paid for the food and service. In a similar manner a couple of other questions such as what items that you have ordered, if you have faced any problem during that particular time period, etc.
Choose your answers gently and genuinely in fact, to finish the survey at mcdvoice official website. At the end, you will see a question based on your other favorite food restaurants, you can choose from Chick-Fil-A, Starbucks, KFC, Wendy’s, McDonald’s, Jack in the Box, Arby’s, Dunkin’ Donuts, Taco Bell, Burger King, Subway, or any other restaurant.
Finally, you will receive a survey code that contains 7 digits as shown in the image below. Write down the validation code on your bill copy that you can use when you visit mcdonald’s next time.
Make sure to use that mcd survey validation code within 30 days of your billing date and time. The offer is not valid where it is prohibited and cannot be used along with any other offer. You need to also note the fact that you cannot transfer that offer code to any of your friends of family members because they cannot redeem it except on who’s name it was billed.